LAKESIDE HEALTH SYSTEM CODE OF CONDUCT

“”We are a Team of Professionals Who Provide Patients with Medical Care

of the Highest Quality”

Community

We are a proud and committed team and our goal is the betterment of our patients and surrounding communities through our concerted efforts at Lakeside Health System. We realize that every action and word reflects on Lakeside. Every individual will participate in a spirit of mutual cooperation, teamwork, and support. We participate in teamwork to achieve our vision, mission and values.

Respect

We will treat each other with respect and politeness at all times with our attitude, words, and actions. We begin and end every public encounter on a positive note. Every individual will maintain a workplace environment free of any and all forms of harassment, prejudice, or favoritism.  There will be no discrimination on any basis. We encourage and support our fellow employees to develop their skills and potential. Each of us will correctly handle and dispose of all hazardous materials and maintain a safe and healthy environment for our patients and co-workers. We will, through our words and actions, create an atmosphere of which we are proud and which patients, families, employees, and the public will admire.

Excellence

We are committed to providing health services of the highest quality and standards. We strictly adhere to the highest standards of professional practice. We are committed to learning and teaching so that we can provide up-to-date recognized best practices to our patients and community. We will reflect our commitment to excellence in every word, action, and appearance – every day and all the time. We are committed to patient safety and are each responsible for reporting to our supervisor or manager any issue that might affect the quality of our services or patient safety. We follow all health, safety and environmental laws and regulations. We are, each of us, competent, knowledgeable staff who are motivated to achieve personal and professional growth.

Leadership

Each of us is a leader. We will each be responsible and efficient in the use of our community resources. In all communication, management and staff will foster open and honest dialogue to achieve our vision, mission, and goals. We focus on the positive but recognize that appropriate criticism is a catalyst for change. Each of us is committed to teaching and learning with those around us. We all value ideas and feedback and will each create positive change in those things we can influence. We will embrace, create, and support positive change every day.

Compassion

It is a privilege to care for the sick. We demonstrate compassion to those we serve and to each other.

Honesty and Integrity

We will maintain integrity and quality in our job performance, using work time to the advantage of our patients and always giving our best effort on the job. We will conduct all our activities in accordance with all hospital policies and procedures, and local, state, and federal laws or regulations pertaining to standards of conduct, documentation, business practices, and confidentiality. We will avoid even the appearance of undue or illegal influence upon us as providers in the care of our patients. We will protect the property and other assets of Lakeside and the property entrusted to us by patients, families, and others against loss, theft, or abuse.  We maintain an impairment-free workplace. We will avoid conflicts of interest in appearance or in fact and will not pursue independent relationships based on our affiliations with Lakeside, compete with Lakeside, or intentionally cause harm to Lakeside’s financial status or reputation.